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Easy Return & Refund Policy at Gynoveda Clinic

We are committed to ensuring customer satisfaction and providing a clear and fair refund process. Please read the following policy carefully:

Eligibility for Refund:
  1. Only sealed and unopened bottles of medicines are eligible for a refund.
  2. Medicines must be returned within 15 days from the start date of your fertility treatment.
Conception Case:
  1. In the event of conception, sealed and unopened bottles of medicines can be returned to the clinic.
  2. A refund can be claimed upon confirmation of pregnancy through a Beta HCG report.
Refund Amount
  1. A refund of 80% of the amount spent on the returned medicines will be issued in both the above cases.
  2. For Example, If You have paid ₹ 30K for 6 months of medicines (excluding consultation) and now you have conceived in 3 months and  you want to return the remaining 3 months of medicines. Your refund amount will be = (30,000/6 months) X 3 months X 80% = ₹ 12,000/-
Inspection and Processing:
  1. All returned medicines undergo an internal refurbishment and quality inspection process.
  2. Refunds will be issued through digital mode via a direct transfer link sent to the registered mobile number after submission of medicines at the clinic.
  3. Please allow up to 7 days for the refund to be processed and received.
Reverse Pick-up for Virtual Clinic Refunds
  1. Reverse Pickup charges to be recovered @ ₹250/- per order from the Customers.
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